Health and Safety Guidelines for Salonhome users

During the COVID-19 pandemic, it’s important to keep health and safety in mind. We’ve created a set of mandatory COVID-19 safety practices for all users of Salonhome, based on guidance from the World Health Organization and the US Centers for Disease Control. In addition, you should be familiar with general health and safety guidelines for COVID-19 safety, continue to monitor applicable government travel restrictions and advisories, and follow all national and local laws and guidelines.

Salonhome has introduced guidelines and programs to help address health and safety concerns, but these measures cannot eliminate all risk. Especially if you’re in a higher risk category (ex: people above the age of 65 or people with pre-existing medical conditions such as diabetes or heart disease), we recommend obtaining professional guidance and taking extra precautions when you are making the decision to book appointments on the Salonhome website or mobile applicaiton.

COVID-19 safety practices (required)

Wear a mask and practice social distancing when required by local laws and guidelines

When required by local laws or guidelines, all Users must agree to:

• Wear a mask or face covering when interacting in person
• Maintain 6 feet/2 meters of distance from each other at all times

Follow these 5-step enhanced cleaning process between each stay

All users are required to follow the COVID-19 safety practices outlined above, as applicable, including Salonhome’s 5-step enhanced cleaning process between bookings. Any professional or guest who repeatedly violates these guidelines may face other consequences, including account suspension or removal from the community.

Additional guidance for traveling and listing during COVID-19

Don’t book if you’ve recently been exposed to or have symptoms of COVID-19

To protect the health and safety of our community, it is Salonhome’s policy that professionals (and all people who may be present at the listing before or during a stay) should not enter their listing(s) or interact with their guest, and guests should not check into an establishment if any of the following are true:

• You are actively infected or have tested positive with COVID-19 in the past 14 days
• You suspect you are sick or have been exposed and are awaiting test results to confirm or deny a diagnosis of COVID-19
• You are showing symptoms or are concerned about possible infection of COVID-19
• You’ve had close, sustained contact with an individual confirmed or suspected to be infected with COVID-19, within the last 14 days*

For more detail about what to do in the event of illness or exposure to COVID-19, review the following documents:

• Extenuating circumstances policy for specific details about reservation changes and cancellations related to the coronavirus
• Quarantine and isolation listing policy to read more about these guidelines and Salonhome’s approach to travel during the COVID-19 pandemic

Wash your hands regularly

Be sure to wash your hands often, especially if you’re in contact with people outside your reservation and are touching surfaces and utensils in a shared space or a common area.

• Wash your hands properly with soap and water for at least 20 seconds
• If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol; cover your hands and rub them together until they feel dry

Follow your local laws or guidelines on masks and social distancing in common areas and shared workspaces

When you are in a common area or shared workspace (as a Guest), follow your local laws and guidelines for wearing a mask and social distancing from anyone who is not part of your reservation. Professionals should consider providing a no contact check-in whenever possible.

Remember, if you feel uncomfortable in an establishment, consider booking an entire workspace instead. If you’re uncomfortable listing a chair, suite, private room, or  you can list your entire location, or pause your listing if that’s not possible.

Professionals should also follow local guidelines around listing chairs, suites, private rooms, full location, and the total number of people allowed to gather in the location.

Additional guidelines for Professionals of chairs, suites, rooms, and full locations

Professionals of chairs, suites, private rooms, or full location listings should also:

• Cap the guest count as needed to allow for social distancing in all common areas when required by local laws or guidelines
• Ventilate common areas during the stay, when safe and secure to do so, as specified in the cleaning protocol
• Clean and sanitize common areas (such as bathrooms and kitchens) as frequently as possible

Some governments may place restrictions on listings or may impose additional obligations or requirements on those workspaces. Please make sure to review and follow any additional safety and cleaning guidance from government and/or health authorities in your local jurisdiction.

What to do if you test positive for COVID-19 during or after your stay

If you recently tested positive for COVID-19 or have started to feel any COVID-19 symptoms, consider informing anyone who may have been impacted or potentially exposed, in addition to relevant local authorities.